Emergency Medical Services

About Our EMS Service

Wilson County Emergency Management Agency provides Emergency Medical Services (EMS) by staffing eleven (11) full time ambulances and maintain five (5) reserve ambulances for additional emergencies, swapping out for maintenance of the primary units, and staffing special events. These ambulances are staffed by Advanced EMT’s and Paramedics that are highly trained and dedicated to saving lives.

Quick Info

Submit record request and payments to:

WEMA Billing

110 Oak Street

Lebanon TN 37087

Questions? Contact us at 615-444-8779

About Our Equipment

Ambulances

In 2011 a committee was appointed to design a state of the are ambulance. The new design was to include the highest safety standards for protection of our personnel. After months of visiting manufactures and trade shows the committee decided to go with Horton Emergency Vehicles. We utilize the Type 1 on an International 4300 chassis.

Electronic Patient Care Reports

We utilize ESO Solutions Electronic Patient Care Report (EPCR) which allows our personnel to complete electronic reports in the field with more accurate documentation in less time. Reports can be completed quickly and send to billing as soon as the personnel have completed the report.

Toughbooks

In 2022, we upgraded our existing Tough Books to the new Panasonic G2 Tough Books. These tough books are designed for the public safety environment.

Mobile Gateways

Every ambulance has an Sierra Wireless Gateways for internet connectivity which includes wireless internet access around the ambulance. This allows EMS reports to be uploaded for storage and billing.

The Mobile Gateways have Automatic Vehicle Location (AVL) embedded which allow our dispatch center to see where any ambulance is located at all times.

The Mobile Gateway also allows us to transmit 12 lead EKG’s to the hospital emergency room fax and email. Paramedic’s in the field can activate the cath team for patients with a ST Elevation Myocardial Infarction (STEMI). The 12 lead EKG can also be sent to the cardiologist anywhere via email.

Cardiac Monitor/Defibrillators

September 2018, we added the Zoll X series cardiac monitor/defibrillators to all ambulances for monitoring patients heart rhythms and capture of 12 lead EKG’s. With this technology, we are providing high quality care for our patients. Time is muscle, and with this technology, we are minimizing the time for our patients and saving lives. The monitors are equipped with Pacing, Cardioversion, 12 lead, Carbon Monoxide, Temperature Monitoring, and BP monitoring.

Power Load and Power Cots

We were one of the first in Tennessee to purchased Stryker Power Cots in 2006. In December 2015, we were able to obtain a Assistance to Firefighters Grant to obtain the Stryker Power Load system for each ambulance. These systems will load and unload the cot, helping minimize the repetitive stress on the knees and backs of our personnel.

Protocols

We have very aggressive evidence based protocols. We utilize Acid Remap protocol application to allow our personnel access to our protocols on their phone or tablet. This eliminates paper and the hassles when an update is needed, this ensures everyone has the latest version. We utilize the pro version, this allows links to other protocols within the app with a single click of the hyperlink. The app downloads the protocols to the device,  allowing it to work without internet access. The pro version also provides internet based access to the protocols. 

Controlled Substances

We utilize the Medixsafe M2 on all ambulances for control and audit of all controlled substances. We also utilize the Operative IQ Narcotics Tracking Module for cradle to grave tracking of all controlled substances.